Common Queries

Frequently Asked Questions (FAQ)

Find quick answers to commonly asked questions about our EV charging solutions, services, and support.

ALTUS ENERGY TECH PRIVATE LIMITED specializes in smart, fast-charging infrastructure for electric vehicles. We design and supply innovative charging solutions for 2-wheelers, 3-wheelers, and 4-wheelers across India.

We were founded in 2023 with a vision to accelerate India’s transition to sustainable electric mobility.

Our corporate office is located at Plot No: 3A/3B, 3rd Floor, Udai Square Building, Opp. Ganesh Kaman, Cherlapally Phase-V, Hyderabad, Telangana – 500051.

We offer fast chargers for:

Two-Wheelers – Compact and quick plug-in solutions.

Three-Wheelers – Efficient multi-port systems.

Four-Wheelers – High-power DC fast chargers.

Yes, our chargers are designed to be compatible with all major EV brands and follow standard CAN protocols like J1939, CCS2, and CHAdeMO (where applicable) 11bit or 29-bit addressable.

Yes, all our chargers come with a standard 1-year warranty. Extended warranty options are also available.

You can contact our sales team via sales1@altusenergy.in or fill out the contact form on our website. A representative will get in touch with you.

Yes, we provide special pricing for bulk orders and are open to dealership and distributor partnerships across India.

Yes, it supports all lithium ion based battery chemistry.

No,currently our charger will not support lead acid battery chemistry.

Yes, all our charger will support can protocal as per J1939 standard with 11bit and 29bit addressing.

Yes, it is having five led’s indications, i.e four green color led’s 25%,50%,75%,100% for state of charger(SOC) indication and one red color led is for fault or alarm indication. 

Yes,all our chargers support IP rating from IP44 to IP67 (models are avialble).

FAQ